1. Introduction
Spiegel & More is committed to protecting the privacy of its customers and complying with European Union laws, including the General Data Protection Regulation - GDPR. This Privacy Policy describes how the Company collects, uses and protects its customers' personal data.

2. Collection of personal data
Spiegel & More collects personal data from its customers when they:
  • Browse the Company's Website;
  • Purchase Company Products;
  • Create an account on the Company's Website;
  • Subscribe to the Company's newsletter;
  • They contact the Company.

Personal data collected by Spiegel & More may include:

  • Full name;
  • Email address;
  • Delivery address;
  • Phone number;
  • Payment data;
  • Information about your device and your internet connection;
  • IP adress;
  • Browsing history;
  • Interactions with the Company Website.
      3. Legal basis for processing personal data
      Spiegel & More processes its customers' personal data based on one of the following legal bases:
      • Consent: The customer consents to the processing of their personal data for a specific purpose.
      • Contract: The processing of personal data is necessary for the performance of a contract between the Company and the customer.
      • Legal obligation: The Company is obliged by law to process the customer's personal data.
      • Legitimate interest: The Company has a legitimate interest in processing customer personal data for purposes such as improving the customer experience, carrying out analysis and research, and sending newsletters and other marketing communications.
        4. Use of personal data
        Spiegel & More uses its customers' personal data to:
        • Process Product orders;
        • Send information about the Company's Products and services;
        • Improve the customer experience on the Company's Website;
        • Carry out analysis and research;
        • Send newsletters and other marketing communications;
        • Respond to customer questions and requests;
        • Prevent fraud and protect the security of the Company's Website.
          5. Sharing of personal data
          Spiegel & More may share its customers' personal data with:
          • Service providers that assist the Company in operating its business, such as delivery and payment processing companies;
          • Government authorities, when required by law;
          • Third parties with the customer's consent.
            The Company does not sell or rent its customers' personal data to third parties.

            6. Transfer of personal data outside the EU
            Spiegel & More may transfer its customers' personal data outside the EU to countries that offer an adequate level of data protection. Spiegel & More will take all necessary measures to ensure that its customers' personal data is protected in accordance with the GDPR.

            7. Security of personal data
            Spiegel & More takes technical and organizational security measures to protect its customers' personal data against unauthorized access, misuse, disclosure, alteration or destruction.

            8. Customer rights
            Spiegel & More customers have the following rights in relation to their personal data:
            • Right of access: Customers have the right to ask the Company for a copy of their personal data.
            • Right to rectification: Customers have the right to request the Company to correct their personal data if it is incorrect or incomplete.
            • Right to erasure: Customers have the right to request the Company to delete their personal data in certain circumstances.
            • Right to object: Customers have the right to object to the use of their personal data by the Company for direct marketing purposes.
            • Right to portability: Customers have the right to receive their personal data in a structured, commonly used and machine-readable format, and to transmit this data to another controller.
            • Right to limit processing: Customers have the right to request the Company to limit the processing of their personal data in certain circumstances.
            • Right to lodge a complaint: Customers have the right to lodge a complaint with the data protection supervisory authority in their country of residence.
              Customers may exercise their rights in relation to their personal data by contacting the Company via the Company's Website or by telephone at +351 21 123 4567.

              9. Cookies
              Spiegel & More uses cookies and similar technologies on its Website to:
              • Improve customer experience: Cookies allow the Company to personalize the Website for each customer, for example by remembering their language and product preferences.
              • Conduct analytics and research: Cookies allow the Company to collect data about how customers use the Website, which helps the Company to improve the Website and its services.
              • Send newsletters and other marketing communications: Cookies allow the Company to target its marketing communications to customers who are most interested in its products and services.

              Google Services: We use services like Google Analytics and Google Ads. For more information on how Google collects and uses data, see the Google Privacy Policy.

                The types of cookies that Spiegel & More uses include:
                • Session cookies: These cookies are deleted when the customer closes the browser.
                • Persistent cookies: These cookies remain on the customer's device until they are expired or deleted by the customer.
                • Third-party cookies: These cookies are set by third-party websites, such as Google Analytics.
                  Customers can manage their cookie preferences on the Spiegel & More Website. Available options include:
                  • Accept all cookies: This is the default option.
                  • Accept session cookies only: This option allows Spiegel & More to use session cookies to improve the customer experience, but not persistent cookies.
                  • Refuse all cookies: This option prevents Spiegel & More from using any type of cookie.
                    It is important to note that refusing all cookies may affect the customer experience on the Spiegel & More Website.

                    10. Minors
                    Spiegel & More does not knowingly collect personal data from children under 16 years of age. If Spiegel & More becomes aware that it has collected personal data from a child under the age of 16, Spiegel & More will delete this data immediately.

                    11. Changes to the Privacy Policy
                    Spiegel & More may change this Privacy Policy at any time. Changes will be published on the Spiegel & More website.

                    12. Effective Date
                    02/27/2024

                    13. Contact
                    If you have any questions about this Privacy Policy, please contact Spiegel & More via email at contact@spiegelandmore.com or by phone at +351 934 682 462.

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