1. Introduction
Spiegel & More guarantees all its products against manufacturing defects. The warranty covers a period of 2 (two) years from the date of purchase.

2. Warranty Conditions
The guarantee is only valid if the product is returned to Spiegel & More accompanied by the purchase invoice. The warranty does not cover:
  • Defects caused by improper use;
  • Damage caused by accidents;
  • Products that have been modified or repaired by third parties;
  • Natural wear of the product.
    3. How to Make a Complaint
    To make a complaint, you must follow the following steps:
    • Contact Spiegel & More via email at contact@spiegelandmore.com or by phone at +351 934 682 462.
    • Describe the problem with the product.
    • Send a photo of the defective product.
    • Send the purchase invoice.
      4. Deadline for Complaint Resolution
      Spiegel & More has 30 days to resolve the complaint.

      5. Complaint Resolution Options
      Spiegel & More may resolve the complaint in one of the following ways:
      • Product repair;
      • Product replacement;
      • Refund of the purchase price.
        6. More information
        For more information about the Warranty Policy, see the Spiegel & More Website.

        Effective Date:
        02/27/2024

        Contact:
        If you have any questions about this Warranty Policy, please contact Spiegel & More via email at contact@spiegelandmore.com or by phone at +351 934 682 462.

        Spiegel & More thanks you for your purchase.

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