1. Introduction
Spiegel & More is committed to offering its customers a pleasant shopping experience. If you are not satisfied with your product, you have the right to return it and request a refund.

2. Deadline for Return
You have 14 days to return your product from the delivery date.

3. Conditions for Return
The product must be returned in its original packaging, unused and in perfect condition.

4. How to Make a Return
To make a return, you must follow the following steps:
  • Contact the Company via email at contact@spiegelandmore.com or by phone at +351 +351 934 682 462.
  • Request a return authorization number.
  • Pack the product in its original packaging.
  • Include the return authorization number on the package.
  • Send the product to the Company's address.
    5. Refund
    After the Company receives the returned product, the refund will be processed within 14 days. The refund will be made using the same payment method used for the purchase.

    6. Exceptions to the Return and Refund Policy
    The Return and Refund Policy does not apply to products:
    • Custom-made;
    • Customized;
    • Damaged by improper use;
    • Without the original packaging.
      7. More information
      For more information about the Return and Refund Policy, see the Company's Website.

      Effective Date:
      02/27/2024

      Contact:
      If you have any questions about this Return and Refund Policy, please contact the Company via email at contact@spiegelandmore.com or by phone at +351 934 682 462.

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